Digital Consultancy

Helping companies to rationalise the teams, processes and technology needed for their digital journey

In today’s digitally disruptive economy, customer preferences and behaviours are constantly changing. Technology is advancing rapidly. This has a profound impact on every part of modern-day business. Businesses are increasingly subjected to new consumer expectations, competition (ranging from giants to challenger brands), channels and threats. At the same time, ever-changing ‘digital ecosystems’ are filled with opportunities for brands to explore.

Adapt Worldwide’s approach allows you to tackle your critical digital challenges head on by putting the ‘customer at the heart’ of your digital journey. Whether it’s launching new services, channels, digital upgrades, technology migrations or complete digital overhauls, our end-to-end approach is broken down into 3 fundamental steps which will help you realise your digital potential in a prioritised way: Discovery, Recommendation, Implementation.

Discovery

It drives consensus among critical stakeholders; identifying strengths, immediate threats, weaknesses and where opportunities lie.

It’s a spectrum that allows us to benchmark against competitors, identifies who are the digital leaders in your vertical and where you stand with challenger brands.

  • Understand current strategies across digital channels
  • Technology, Infrastructure, Capabilities, Talent & Processes
  • Organisation & Culture
  • Product and service offering opportunity, visibility & competitor analysis
  • Digital channels audit

We combine a core internal team of creative thinkers and doers alongside an extensive network of vetted creatives – allowing us to provide any type of digital content in any language.

Recommendation

We will develop your digital strategy in conjunction with your key departments and stakeholders, setting key targets both for short and longer term transformation.

All companies, especially more mature ones, will have cultural issues when it comes to digital transformation – we are experts in overcoming these internal buy-in challenges. Our holistic approach to strategy development creates ‘impactful’ strategies that allow us to cut through these hurdles.

Business case formation: gaining alignment & buy-in from key stakeholders, strategy development, define KPIs, monitor short term metrics and develop long term plans.

Implementation

Together, we go through a process that leads from recommendations to action plans and finally to the tangible delivery of enhanced digital products and services.

Working closely with internal & external stakeholders we help to continually measure and refine this implementation.

  • Design team structures (both internal and external)
  • Provide access, insights and development support
  • Define KPI’s across the team by department
  • Support delivery & implementation.